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Compelling Offers

Are You Creating Compelling Offers?

When you evaluate the performance of your marketing campaigns, are you reviewing each aspect? It can be tempting to look at only your ROI, but if you stop there, you won’t know what’s really working. Successful campaigns target the right people at the right time with a strong offer. As you evaluate everything from your… Read more »

Finding Your Marketing Sweet Spot

Find Your Marketing Sweet Spot

Successful sales happen when you hit the marketing sweet spot. You target the right person, in the right location, at the right time. If any of these factors are off, the sale falls through. While there is no perfect formula for achieving it, you can align as many factors as possible, so when it all… Read more »

Target Audience vs. Known Audience

Target Audience vs. Known Audience

In marketing, you can advertise to a target audience or a known audience. Which audience you choose will impact your advertising costs, response rates, and ROI. Each one serves a purpose. Before choosing which audience to use in your next campaign, consider these benefits and challenges. Target Audience A target audience is most commonly used… Read more »

Senior citizens sitting on a bench, taking a selfie, smiling, and working on a computer

Find the Right Residents for Your Senior Living Community

If you are marketing senior living communities, you face the unique challenge of finding the right prospects. Each community offers different services, levels of care, contracts, and payment plans. The lifetime value of one of these sales can easily be over a million dollars, so it’s a huge financial decision for the future resident and… Read more »

Team of three people working together

Is Your Creative Team Using Your Customer Profile?

Great marketing campaigns are created for their target audience. Designers choose the layout, images, and graphics to resonate with their audience. Copy writers strategically select what is said and how it is said to speak that particular group of people. Even what channels are used to deliver the message, whether digital or traditional, are determined… Read more »

Should You Target New Customers or Current Customers?

Selecting a target audience for your next marketing campaign is vital to its success. Whether you choose to address new customers or current customers will determine what your message says, what services or products you offer, and will even affect design decisions for your marketing pieces. In our last article, we looked at what you… Read more »

What questions do you have?

Important Questions to Ask: What Questions Do You Have?

Before a potential customer contacts you, they have done their research and added you to their shortlist. This means there’s probably only a handful of questions separating you from their business. Make sure you ask them “What questions do you have?” Creating the space for your customer to ask questions lets them address their concerns… Read more »

How Can I Help?

Important Questions to Ask: How Can I Help?

How can I help? It’s a simple question containing only four words, but it’s a powerful question. Asking potential clients how you can help lets them know you are on their side, are ready to listen, and want to provide them with a solution.  When you think about why this person has contacted you, they… Read more »

Ask your client an important question

Important Questions to Ask: Can You Tell Me about You?

When a prospective client gives you a few precious moments of their time, you have already passed through the first round of approval. They have either done their research online or have been referred to you by a trusted source. They wouldn’t be meeting with you if they weren’t interested, so instead of talking about… Read more »

Learn from Obstacles